Delivery

We take pride in ensuring a seamless shopping experience. Here's how it works:

Delivery Options:

In-Store Now Bikes (Next Day Delivery)

If the bike you've chosen is currently in stock at our warehouse, you can expect it to be at your doorstep the very next day (week day) after placing your order.

We're committed to getting you on the road as quickly as possible.

Supplier Orders (Approximately 2-3 Days Delivery)

In cases where we need to source the bike from our trusted suppliers, we aim to have it delivered to you within about 2-3 days.

We prioritize quick turnaround times to minimize any waiting.

Our Swift Dispatch Process:

Once we receive the bike from either our inventory or suppliers, our dedicated team swings into action to ensure a speedy delivery. We dispatch your order the next day, ensuring it's on its way to your desired destination promptly.

At LeisureWheels, we understand that you're eager to enjoy your new bike, and we're here to make it happen. Ride with confidence, knowing we're committed to delivering quality and efficiency right to your doorstep.

Disclaimer

Please be aware that while we strive to provide efficient service, next day delivery may not always be guaranteed due to various factors beyond our control.

We are committed to dispatching your order promptly and will make every effort to ensure timely delivery, but there might be occasional exceptions.

Delivery Agents

For large items like bicycles, we use DHL.

You will be provided with a tracking number and DHL will typically contact you by text message to advise you of a 1-hour delivery window on the day of delivery

Our Commitment to Quality - Pre-Delivery Inspection (PDI)

At LeisureWheels, we go the extra mile to ensure that every bike you purchase from us is not just a product but an experience.

Our Pre-Delivery Inspection (PDI) is an integral part of this commitment.

Here's what it involves:

1. Thorough Quality Assessment:

Before any bike leaves our facility, it undergoes a comprehensive PDI. Our experienced technicians meticulously inspect each component, from the frame to the brakes, gears, and tyres. This assessment guarantees that your bike arrives in perfect condition, free from any manufacturing or assembly issues.

2. Professional Servicing:

Our team of skilled technicians performs essential servicing tasks to optimize the bike's performance. This includes fine-tuning gears, ensuring proper tyre inflation, and testing the brakes for safety. We also lubricate moving parts to ensure a smooth and enjoyable riding experience from the very first pedal stroke.

3. Additional Packaging for Maximum Protection:

To safeguard your bike during transit, we take extra precautions with our packaging. Your bike is securely wrapped and placed in a sturdy box, minimising the risk of any damage during delivery. We want your bike to arrive at your doorstep looking and performing its best.

By adhering to our meticulous PDI process, we're not just delivering a product; we're delivering peace of mind. You can trust that your bike will be in excellent condition and ready for your cycling adventures as soon as you receive it.

At LeisureWheels, we're dedicated to providing you with the best biking experience from the moment you order until your first ride and beyond.